Privacy Policy

Privacy Policy

Last updated: 04/01/2026

Olive & Oscar’s respects your privacy and is committed to protecting any personal information you provide. This policy explains how we collect, use, and protect your information when you use our website or services.

Who we are:
Olive & Oscar’s provides adventure daycare and pet-sitting services in the UK.
If you have any questions about this policy, you can contact us at: sarah@oliveandoscars.co.uk

What information we collect:
We may collect personal information including your name, email address, phone number, and any information you provide through contact forms, enquiries, or bookings. Where relevant, this may also include information about your dog(s). We only collect information that is necessary to communicate with you and provide our services.

How we use your information:
We use your information to respond to enquiries, arrange and manage bookings, provide updates related to our services, communicate important information about your dog’s care, and meet legal, safety, or insurance requirements. We do not use your information for unsolicited marketing.

How your information is stored:
Your information is stored securely and is only accessed when necessary for business purposes. We take reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure.

Sharing your information:
We do not sell, rent, or trade your personal data. Your information may be shared only where necessary, for example with veterinary professionals in an emergency or to meet legal or insurance obligations. In all cases, only the minimum information required will be shared.

Cookies:
This website may use basic cookies to improve functionality and user experience. Cookies do not give us access to your computer or any personal information beyond what you choose to share. You can manage or disable cookies through your browser settings.

Your rights:
Under UK data protection laws, you have the right to request access to your personal data, request correction of inaccurate information, or request deletion of your data where appropriate. To exercise these rights, please contact us using the details above.

Changes to this policy:
This privacy policy may be updated from time to time. Any changes will be posted on this page.

Contact
If you have any questions about this privacy policy or how your data is handled, please contact: sarah@oliveandoscars.co.uk